Privacy Policy

Privacy Policy – lúvora

At lúvora, we take our customers’ privacy very seriously. We take all necessary measures to protect your personal information and follow strict rules regarding the use of your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we use it.

What Information Do We Collect?

When you create an account with lúvora, place an order, or use our services, we collect certain information from you. This information may include:

  • Your name, email address, and other contact details

  • Billing and shipping address

  • Payment information

  • Products you have purchased or wish lists you have created

  • Information about your browser, device, and website usage

Why Do We Collect This Information?

We collect this information to provide you with the best possible service. For example:

  • We use your contact information to keep you updated on promotions and offers

  • We use your payment information to process transactions

  • We use your shipping address to deliver your orders

Additionally, we use information about your browser and device for internal analysis and website improvement, helping us provide you with a better online experience.

We will never share your personal data with commercial partners. Only in exceptional cases, such as when legally required, may we share your information.

How Do We Protect Your Information?

We take the security of your personal data very seriously. Therefore, we have implemented appropriate technical and organizational measures to minimize the risk of unauthorized or accidental access to your personal data. This means that your information is only accessible to authorized personnel who manage our systems.

Cookies

We use cookies to improve your user experience and to collect marketing information. Cookies are small files stored on your computer that provide us with information about how you use our website.

You can easily remove cookies by adjusting your web browser settings. More information about our cookie policy is available via the link on our website.

Your Rights

As a customer of lúvora, you have the right to access, correct, or delete your personal information. You can do this by contacting us via the contact form on our website.

Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. It is your responsibility to stay informed about any changes by regularly reviewing our Privacy Policy.

Contact

If you have any questions, comments, or complaints regarding our Privacy Policy, you can contact us via the contact form or on our website.